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Privacy Policy – LH Hotels Milano

 

This Privacy Policy describes how personal data of users visiting this website is processed, in accordance with Regulation (EU) 2016/679 ("GDPR") and applicable data protection laws.

By using this website, users accept the data processing practices described in this Privacy Policy.

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1. Data Controller

Data Controller:
LH Hotels Milano
VAT No.: 13792060967
Email: info@lhhotels.it

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2. Types of Data Collected

This website may collect the following categories of personal data:

  • First and last name;

  • Email address;

  • Telephone number;

  • Booking-related information;

  • IP address and browsing data;

  • Information voluntarily provided through contact forms.

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3. Purpose of Data Processing

Personal data collected through this website may be processed for the following purposes:

  • Managing booking requests;

  • Customer support and information requests;

  • Compliance with administrative and legal obligations;

  • Website security and technical maintenance;

  • Statistical analysis and service improvement;

  • Sending marketing communications only with the user's prior consent.

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4. Legal Basis for Processing

Personal data is processed on the basis of:

  • Performance of contractual or pre-contractual measures;

  • Compliance with legal obligations;

  • Legitimate interests of the Data Controller;

  • User consent, where required.

5. Methods of Processing

Personal data is processed using electronic and organizational tools designed to ensure its security, confidentiality, and integrity.

The Data Controller adopts appropriate technical and organizational measures to prevent unauthorized access, loss, or unlawful disclosure of personal data.

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6. Data Retention

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Personal data is retained only for the period necessary to achieve the purposes for which it was collected and in compliance with applicable legal requirements.

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7. Data Sharing

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Personal data may be shared with:

  • Technical service providers;

  • Booking and hosting platforms;

  • Consultants and competent authorities where required by law;

  • Third parties necessary for the operation of the website.

Personal data will not be sold or transferred to unauthorized third parties.

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8. User Rights

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Users may exercise the rights provided under Articles 15–22 of the GDPR, including:

  • Access to personal data;

  • Rectification or deletion of personal data;

  • Restriction of processing;

  • Objection to processing;

  • Data portability;

  • Withdrawal of consent, where applicable.

Requests may be submitted using the contact details provided by the Data Controller.

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9. Cookies

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This website uses technical and analytical cookies to improve the browsing experience and ensure the proper functioning of the website.

For more information, please refer to the Cookie Policy.

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10. Changes to this Privacy Policy

The Data Controller reserves the right to update this Privacy Policy at any time.

Users are encouraged to review this page periodically to stay informed of any updates.

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